Every lead has a
closing window.
BetweenTicks answers every call, text and message in seconds — on WhatsApp, Instagram, Facebook or your website — books the appointment, then asks for the review afterwards. Day and night, without you touching it.
What happens between the ticks decides whether a lead books or goes cold.
Your customers don't all use the same app. The same assistant answers on every one of these — with the same information and the same manners.
And on your side of the counter, it connects to the software you already run — your calendar, your client list, your review profile. Nothing has to be thrown away.
// don't see yours? if it has an API we can almost always connect it — bring it up on the call
Every service comes with the same promise: real, measurable results in 30 days — or you don't pay.
PS — pick just one service, or let all four work together as one system.
Four services.
One simple system.
AI Chat Assistant
Answers on WhatsApp, Instagram, Facebook and your website — using your real prices and policies — then books the appointment.
View service → 02 / 04AI Voice Agent
Picks up the phone in one ring, holds a real conversation, and books the visit before hanging up. No more missed calls.
View service → 03 / 04Automated Review Collection
Asks every customer for a review, sorts what they loved from what annoyed them, and drafts your replies for you.
View service → 04 / 04CRM + Automation Setup
Every call, chat and customer in one place — with the follow-ups, reminders and review requests running themselves.
View service →No call centre. No app to check. Just an assistant that answers before you'd see the notification.
They get in touch
A phone call, a text, a DM on Instagram, a form on your site. However they come in, BetweenTicks is already listening.
It answers properly
From your prices, hours and policies — not generic guesses. By message or out loud on the phone, in seconds.
You get the booking
It lands on your calendar, sends the reminders, and asks for the review after the visit. You just show up.
It answers from your business, not the internet.
We feed it your price list, your hours, your policies — so when a customer asks something specific, the answer is actually right. And it shows you which document the answer came from.
No industry limit — if you manage clients or leads, we plug in. A few of the businesses we're built around today:
The things worth knowing before you get on a call.
What does it cost?
It depends which of the four services you take and how much volume you're handling, so we quote it on the intro call once we've seen your setup. What we can tell you now: no contracts, cancel any time, and the 30-day guarantee applies either way.
Do I have to take all four services?
No — most people start with one. The chat assistant and the voice agent are the usual first steps, because they stop leads leaking immediately. Everything is built to plug into the next piece whenever you're ready.
How long before it's actually working?
Website chat, SMS and the voice agent are usually live within a week. WhatsApp, Instagram and Facebook take longer because Meta has to verify your business first — we submit that on day one and keep you updated.
Will my customers know they're talking to AI?
On the phone, yes — the voice agent introduces itself as your assistant at the start of every call. That's good manners, and increasingly a legal requirement. In chat it's upfront if anyone asks, and either way a real person can take over the moment someone wants one.
What if it gets something wrong?
It only answers from the documents you give us — your price list, your hours, your policies — so it doesn't invent prices or promises. When it doesn't know something, it says so and hands the conversation to you with the full history attached. You can read every conversation it has.
Do I need to change the tools I already use?
No. It books onto the calendar you already use and writes into your existing client list. If you take the CRM service we'll consolidate you onto one system — but even then the account is in your name and stays yours if we ever part ways.
What exactly does the 30-day guarantee mean?
Before we start we agree on one measurable number — appointments booked, calls answered, reviews collected — and a 30-day window. Miss it and you don't pay for that work. It's deliberately a number you can check yourself, not "engagement".