Automated review collection that also tells you what to fix
Every customer gets asked for a review at the right moment, automatically. Then the AI reads what came back — pulling out what people loved and what annoyed them, drafting your replies, and showing you the pattern behind your worst ratings.
What they loved
What annoyed them
More 5-star reviews in 30 days without chasing a single customer yourself — or you don't pay.
PS — and you'll finally know why the bad ones happen.
Works with the reviews you already collect on Google, and posts nothing without your say-so.
Four things happen without you lifting a finger.
It asks
A couple of hours after the visit — when it's still fresh — every customer gets a short, personal request.
It follows up
No reply? A gentle nudge a few days later, then it stops. Persistent, never annoying.
It sorts
Every review gets read and split into what people praised and what let them down.
It replies
A reply is drafted for every review in your voice. You approve it, or let it post on its own.
Everyone gets asked — not just the customers you think will be nice.
Only inviting the happy ones is called review gating. Google prohibits it, and it also leaves you blind to the exact problems costing you customers. So we don't do it.
What happens instead: every customer gets the same request. If someone comes back unhappy, you hear about it privately and immediately, with a chance to put it right — but nobody is ever steered away from leaving a public review.
- Automatic review request after every appointment, by text or email
- Polite follow-up sequence that knows when to stop
- Praise and complaints pulled out of every review, phrase by phrase
- A reply drafted for every review, in your tone
- Unhappy customers flagged to you privately, straight away
- A monthly "here's what to fix" summary based on what people repeat
Straight answers before you book a call.
Can you filter out bad reviews before they get posted?
No — and you shouldn't want us to. Hiding negative feedback or only asking happy customers breaches Google's policies and risks your listing. What we do is get complaints to you fast enough to fix them, and reply well to the ones that do get posted.
Won't customers find being asked annoying?
One short message, one gentle reminder, then silence. It's timed for right after the visit while they still feel good about it, which is also when people are most likely to say yes.
Do the replies sound generic?
They reference what the person actually wrote — the specific thing they praised or complained about. You can approve every one, or approve a tone once and let it run.
What does "what to fix" actually mean?
When several people mention the same thing — waiting times, parking, a particular staff member — that pattern gets surfaced with the number of reviews behind it, so you're fixing a real problem rather than guessing from one bad day.
Which review sites does it work with?
Google is the priority for local businesses and where we focus first. We can point requests at Facebook or an industry-specific site too if that's where your customers look.